Lifetime Warranty & Satisfaction Guarantee
Lifetime Warranty: Our Commitment to Excellence
At VORELLI®, we stand behind the exceptional quality and craftsmanship of our luxury lighting. We are pleased to offer our valued customers a comprehensive Lifetime Warranty, reflecting our dedication to durability, reliability, and customer satisfaction.
What’s Covered by Our Lifetime Warranty?
Your VORELLI® lighting purchase is backed by our Lifetime Warranty, excluding LED bulbs or strips. This warranty covers the metalwork structure, LED drivers, and other key product components.
While LED bulbs and strips are excluded, we offer replacement options at a minimal fee to ensure your lighting experience remains flawless.
Utilising Our Lifetime Warranty
If you are an existing VORELLI® customer and encounter any issues with your product, simply contact us with details of the problem. Depending on the situation, we will promptly send you the necessary replacement part or product to resolve the issue. We believe in hassle-free solutions to keep your lighting in perfect condition.
Satisfaction Guarantee: 30-Day Return Policy
Your satisfaction is our priority. If, for any reason, you are not completely satisfied with your order, we offer a 30-Day Satisfaction Guarantee, allowing you to return your product within 30 days for a full refund.
Return Policy Details:
- Notify us within 30 days of receiving your order.
- Customers are responsible for return delivery costs.
Return Address:
VORELLI®
Maxwell Road
Middlesbrough
TS3 8TE
Experience the VORELLI® Difference
We are committed to delivering exceptional lighting solutions that exceed expectations. Our Lifetime Warranty and Satisfaction Guarantee are testaments to our dedication to quality, craftsmanship, and customer satisfaction.
If you have any questions or require assistance with warranty claims or returns, our friendly and knowledgeable support team is here to help.
Need Assistance? Contact Us Today!
Website: Visit www.VORELLI.co.uk and access our Live Chat for immediate assistance.
Email: Reach out to sales@vorelli.co.uk for a quick response.
Phone: Call us at 0800 888 6112 to speak with our expert support team.
At VORELLI®, your satisfaction is our priority, and we are dedicated to providing you with the best service and support for your luxury lighting needs.